Terms of service
Effective Date: July 6, 2026
Welcome to By Simora. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.
Use of Our Website
By using this website, you agree to use it only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.
You must be at least 18 years old or have the permission of a parent or legal guardian to place an order through our website.
Product Information
Every By Simora product is thoughtfully handcrafted in small batches.
Because many of our products are handmade, slight variations in color, texture, consistency, or appearance may naturally occur. These variations are part of the handcrafted nature of our products and do not affect their quality or performance.
We make every effort to accurately display our products, descriptions, and colors. However, actual colors may vary slightly depending on your device or screen settings.
Pricing & Availability
All prices are listed in U.S. Dollars (USD).
Prices, product availability, promotions, and offerings may change without notice.
We reserve the right to discontinue products or limit quantities at any time.
Orders
Once an order has been placed, you’ll receive an order confirmation by email.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Suspected fraud
- Pricing errors
- Inventory inaccuracies
- Payment authorization issues
- Violation of these Terms & Conditions
If your order is canceled after payment has been processed, you’ll receive a full refund.
Shipping
Shipping times provided are estimates and are not guaranteed.
Please refer to our Shipping Policy for additional information regarding processing times, shipping methods, and delivery expectations.
Returns & Refunds
Please refer to our Returns & Exchanges for complete details regarding returns, refunds, damaged items, and cancellations.
Product Use
Our products are intended for external use only unless otherwise indicated.
Please discontinue use if irritation occurs.
Customers are responsible for reviewing ingredient lists prior to purchasing if they have allergies or sensitivities.
By Simora is not liable for adverse reactions resulting from product misuse, failure to review ingredients, or individual sensitivities.
Intellectual Property
All content on this website—including but not limited to logos, product names, branding, photographs, graphics, product descriptions, collection names, Ritual icons, and written content—is the property of By Simora and may not be copied, reproduced, distributed, or used without prior written permission.
Ritual Keepsakes
From time to time, orders may include a Ritual Keepsake thoughtfully selected to complement your experience.
Ritual Keepsakes are complimentary additions provided at the discretion of By Simora and may vary by season, collection, inventory availability, or promotional period.
Ritual Keepsakes are not guaranteed with every purchase unless explicitly stated.
Preferred Pricing
Preferred Pricing reflects the value of purchasing thoughtfully curated products together as a Complete Ritual.
Preferred Pricing cannot be combined with other promotions or discounts unless otherwise stated.
Limitation of Liability
To the fullest extent permitted by law, By Simora shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.
Changes to These Terms
By Simora reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes become effective immediately upon posting to this website.
Contact Us
If you have questions regarding these Terms & Conditions, we’d be happy to assist you.
Email: hello@bysimora.com
Thank you for choosing By Simora.
Thoughtfully Curated. Intentionally Elevated.