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By Simora
Thoughtfully Curated. Intentionally Elevated.
Thank you for visiting By Simora. Every order is thoughtfully prepared with care, and we're honored to be part of your everyday rituals.
Whether you have a question about a product, need assistance with an order, or simply want to connect, we're here to help.
Contact Us
Customer Support Email
hello@bysimora.com
Business Hours
Monday – Friday
9:00 AM – 5:00 PM Eastern Time
Typical Response Time
We strive to respond to all customer inquiries within 1–2 business days.
If you're contacting us about an existing order, please include your order number in your email so we can assist you as quickly as possible.
Helpful Resources
Before reaching out, you may find the answer you're looking for by visiting our:
- Frequently Asked Questions
- Shipping Policy
- Return & Refund Policy
A Note from By Simora
At By Simora, we believe intentional living begins with the smallest rituals. Every product is thoughtfully curated to help you slow down, reconnect, and create meaningful moments in your everyday life.
Thank you for allowing us to be part of your journey.
Thoughtfully curated. Intentionally elevated.