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Thoughtfully Curated. Intentionally Elevated.
Have a product question or need help with an order? We’re here to help.
Customer Support
For order questions, include your order number and a brief description of what you need. For a damaged or incorrect physical item, include clear photos of the product and packaging.
Support Hours
Monday–Friday, 9:00 AM–5:00 PM Eastern Time.
We strive to respond within 1–2 business days.
Helpful Resources
Thank you for making By Simora part of your everyday rituals.